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What To Ask And How To Talk To a Personal Injury Lawyer

Key Takeaways

  • A personal injury attorney represents clients after accidents such as car crashes, motorcycle collisions, truck accidents, or wrongful death cases.
  • The first meeting typically covers accident details, medical records, police reports, income loss, and medical expenses.
  • Most personal injury law firms work on a contingency fee basis, meaning you only pay if you win. Be sure to ask how case expenses are handled and whether any costs might be owed if there’s no recovery.
  • Attorneys handle communication with insurance companies and adjusters to protect your rights and negotiate fair compensation.
  • Free consultations give you the chance to ask questions, get helpful information, and decide if the firm feels like the right fit.
two people sitting at a table in front of a laptop

A serious accident can leave you facing medical bills, ongoing pain, and pressure from insurance companies. At the same time, knowing what to ask a personal injury lawyer may feel intimidating. Staying silent or asking the wrong questions could leave out important details that affect your claim or delay fair compensation.

The positive news is that asking the right questions and keeping communication clear helps build a strong attorney-client relationship. It also gives your lawyer the tools to advocate effectively on your behalf. At Matz Injury Law, we support clients through every stage of the process, helping them understand their options and move forward with confidence. Contact us today for a free consultation to discuss your personal injury case.

Who Can Benefit From Hiring a Personal Injury Attorney?

Anyone injured because of another person’s negligence can benefit from working with a personal injury attorney. These can include car accident victims, motorcycle accident victims, pedestrian accident victims, and victims of truck accidents.

Attorneys also play an important role for families who have lost a loved one in a wrongful death case. A personal injury lawyer can help surviving family members seek compensation for medical bills, funeral expenses, and the emotional impact of their loss. At Matz Injury Law, we handle these claims with care and work to hold the responsible party accountable.

What Should I Expect in My First Meeting With a Personal Injury Lawyer?

Your first meeting with a personal injury lawyer is typically a free case evaluation. During this consultation, you will explain how the accident happened, the medical treatment you have received, and any financial challenges, such as lost wages or ongoing expenses.

The attorney will discuss how personal injury law applies to your situation, outline your legal options, and explain the deadline for filing your claim. In Michigan, most injury lawsuits must be filed within three years, and some insurance-related claims have shorter time limits, so it’s important not to wait.

Come prepared to ask about the lawyer’s experience with similar cases, how their contingency fee works, and how often you can expect updates on your case.

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How Should I Prepare for a Consultation With a Personal Injury Lawyer?

Bringing the right documents to your first consultation helps your lawyer evaluate your claim and begin building your case.

Recommended documents include:

  • Medical records and bills related to your treatment.
  • Police or accident reports.
  • Photos or videos of the accident scene, injuries, or property damage.
  • Insurance information for all parties involved.
  • Correspondence from insurance companies.
  • Names and contact information for witnesses.
  • A written summary of the accident and its impact on your daily life.
  • Pay stubs or employment records showing lost wages.
  • Legal documents such as citations or summons.

What Questions Should I Ask a Personal Injury Lawyer?

During your free consultation, asking the right questions helps you understand how a law firm operates and whether it is the right fit for your case.

Key questions to ask include:

  • How many years have you practiced personal injury law?
  • Have you handled cases similar to mine, such as car accidents, motorcycle crashes, or wrongful death claims?
  • How often do you take cases to trial if settlement negotiations do not succeed?
  • Can you share references or testimonials from past clients?

At Matz Injury Law, attorneys Steven and Jared Matz handle every case personally, not associates. Asking these questions can help you see how our approach to client communication and trial preparation may align with your needs.

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Understanding Your Personal Injury Case During the Consultation

Understanding how your claim will be evaluated is an essential part of your first meeting with a lawyer. These questions can help you prepare:

  • What is your assessment of the strength of my case, based on the medical records, police report, and other available evidence?
  • What is the estimated timeframe for resolving my case?
  • Based on cases similar to mine, what compensation range might I realistically expect?

At Matz Injury Law, we provide straightforward evaluations so clients know what to expect from the beginning of the process.

Communication and Case Representation

Strong communication and clear expectations are key to a successful attorney-client relationship. Questions you may want to ask include:

  • Who will handle my case? At Matz Injury Law, Steven or Jared Matz personally manages every case rather than passing it to associates.
  • How often will I receive updates about my case? Consistent updates reduce uncertainty and keep you informed.
  • How are legal fees structured? Most injury firms charge on a contingency fee basis, meaning no upfront payment is required. Unlike many firms that charge one-third, our fee is 22%.
  • Will the contingency fee change if my case goes to trial? At Matz Injury Law, our 22% fee does not increase even if your case proceeds to litigation.

Medical Treatment and Documentation in Your Case

Medical treatment plays a critical role in both your recovery and your personal injury claim. Key questions to ask include:

  • Should I continue treatment with my healthcare providers? Yes. Ongoing treatment supports your recovery and strengthens your claim.
  • Will my attorney need access to my medical records? Yes. Medical records are essential evidence, and your lawyer will request authorization while protecting your privacy.
  • What if I cannot afford my medical bills during the case? Your attorney can explain options such as medical liens or deferred payments until a settlement is reached.

Working With Insurance Companies After an Accident

Insurance adjusters play a central role in personal injury claims, and how you communicate with them can impact your case. Questions to ask include:

  • Should I speak directly with the other driver’s insurance company? No. Your attorney should handle those conversations to avoid misstatements that could harm your claim.
  • What should I share with my own insurance provider? Your policy likely requires you to cooperate and provide certain details, but your lawyer will guide you so you can protect your benefits without saying anything that might hurt your case.
  • How does the settlement process usually work? Your attorney will explain how negotiations unfold and prepare you for the timeline and potential offers from the insurance company.

What to Expect During the Legal Process

The legal process can feel overwhelming, but understanding what may happen helps reduce stress. Common questions include:

  • What are the chances my case will go to trial instead of settling? Most personal injury cases settle out of court, but your attorney can explain the likelihood of trial based on your situation.
  • What happens if negotiations do not result in a settlement? Next steps may include mediation, filing a lawsuit, or preparing for trial.

After a Settlement or Trial: What Comes Next

Understanding what happens after your case concludes helps you plan for the future. Common questions include:

  • What types of compensation can I recover? Damages may include medical bills, lost wages, pain and suffering, and other related losses.
  • How long after settlement or trial will I receive payment? Your attorney will explain the expected timeline for receiving funds.
  • Will I owe case-related costs if we do not win? Ask whether you could be responsible for filing fees, expert costs, or other expenses.
  • Are there tax considerations related to my settlement? Your lawyer can walk you through it. Money for physical injuries usually isn’t taxed, but things like interest or compensation for emotional distress without physical harm might be.
  • What if issues come up after my case ends? Attorneys may continue to assist or provide referrals for additional needs.

What Questions Will My Lawyer Ask Me?

During your first meeting, your lawyer will ask detailed questions to understand your case. Be prepared to explain:

  • How the accident happened and who was involved.
  • The injuries you suffered and the treatment you have received.
  • Time missed from work and how the accident has affected your daily life.
  • Any conversations you have had with insurance companies.

You may also need to provide supporting records, such as medical reports, police documents, and photos of the scene or injuries. These details help your attorney determine the strongest path forward.

a man sitting at a table in front of a woman

Tips for Communicating Effectively With Your Personal Injury Lawyer

Strong communication helps your lawyer represent you effectively and keeps your case moving forward. Keep these tips in mind:

  • Set communication preferences. Decide whether you prefer phone calls, emails, or text updates so your lawyer can reach you easily.
  • Stay organized. Bring medical records, bills, police reports, and insurance documents in order so your attorney can review them quickly.
  • Be honest. Share all relevant details, including pre-existing injuries or negative facts, to avoid surprises later.
  • Ask questions. Request clarification about strategy or next steps to stay informed.
  • Provide timely updates. Notify your attorney right away about new treatment, missed work, or insurance contact.
  • Collaborate on decisions. Work with your lawyer on major choices, such as whether to accept a settlement.
  • Be patient. Personal injury claims take time. Professionalism and patience build trust and strengthen your case strategy.

Phone and Online Consultations With a Personal Injury Lawyer

If meeting in person is not possible, many personal injury lawyers offer phone or video consultations. These are just as confidential as office visits. To prepare, gather your medical records, bills, accident reports, and a timeline of events. Approach the call or video meeting as seriously as you would an in-person consultation.

What Not to Say When Meeting With a Personal Injury Lawyer

Honesty and clear communication are critical when speaking with a personal injury lawyer. Certain statements or actions can harm your case. Avoid the following:

  • Do not apologize or admit fault.
  • Do not exaggerate or leave out important facts.
  • Do not speak with insurance adjusters without your lawyer present.
  • Avoid accepting early settlement offers.
  • Do not share accident details on social media.
  • Keep your statements consistent with medical records, including emotional and mental effects.
  • Do not choose a lawyer based only on advertising or casual recommendations.

How to Choose the Right Personal Injury Lawyer

The attorney you choose can shape the outcome of your case. Look for clear communication, transparency in fees, and a proven commitment to client service. Be cautious of lawyers who pressure you, make unrealistic promises, or avoid answering questions about costs and case strategy.

At Matz Injury Law, clients work directly with Steven or Jared Matz, who have decades of experience handling cases across Michigan. We keep fees transparent — our contingency fee is 22%, compared to the one-third charged by most firms — and we take the time to explain every step of the process.

Warning signs to avoid include:

  • Poor communication or being difficult to reach.
  • Unrealistic promises about outcomes.
  • Pressure to sign paperwork quickly.
  • Lack of transparency about fees.
  • No trial experience if your case requires litigation.
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Why Clients Choose Matz Injury Law

For decades, the experienced attorneys at Matz Injury Law have represented injury victims and their families throughout Michigan. We understand the challenges clients face after an accident — mounting medical bills, lost income, and the emotional strain of recovery or the loss of a loved one in a wrongful death case. From the start, we provide clear guidance and personal attention, helping clients feel supported through every stage of the process.

What sets us apart is our commitment to direct attorney involvement and fair fees. Steven and Jared Matz personally handle every case, never passing clients off to associates. We also work on a contingency fee basis, but unlike most firms that charge one-third, our fee is 22%, allowing clients to keep more of their recovery.

Our Commitment Across Michigan

We have logged thousands of miles traveling to nearly every county in Michigan to meet with clients, negotiate with insurance companies, and pursue fair settlements or verdicts. Wherever you are in the state, Matz Injury Law is prepared to advocate for your rights and guide you toward resolution.

Our Southfield Michigan Client Testimonials

“Steve and his staff have been an absolute delight to work with. I was with another firm prior to having Steve represent me. I am so glad I made the switch to Steve and the Matz Injury Law Firm. He has always been straight up with me and always kept me informed. If he wasn’t available he got back with me in a very timely manner. I am positive that I would not have received the same experience and outcome with the previous firm. If you find yourself in need of a personal injury attorney I highly recommend you give Steve and Matz Injyry Law a call; I’m so glad I did!” — Rick K.

“Steve was communicative, clear, highly competent, efficient and friendly. I have not pursued anything like this before and felt that I was in good hands. I was satisfied with the settlement – and would highly recommend Matz Injury Law to those who are looking for this type of service.” — Jenifer B.

“10/10 Working with Matz injury has been the the best part of a horrible circumstance. Dealing with insurance is never fun, but Steve and everyone made it the best possible situation. Highly, highly recommend!” — Kali B.

Frequently Asked Questions

Is Mediation a Good Option for My Personal Injury Lawsuit?

Mediation allows both parties to work with a neutral mediator to reach an agreement. It can save time and reduce stress, but you should still have an accident lawyer by your side to provide legal advice and protect your rights during the process.

How Often Should I Hear From My Lawyer?

Most clients receive updates weekly or every other week at first, though communication may slow as the personal injury lawsuit progresses. At Matz Injury Law, we make communication a priority and keep you informed about every stage of your type of case.

Can Hiring a Lawyer Increase My Settlement?

Working with the right lawyer improves your chances of a fair settlement. An attorney helps gather evidence, negotiate with insurance companies, and fight for compensation. These legal services often increase the likelihood of recovering full damages for medical bills, lost wages, and pain and suffering.

What Percent of Compensation Do Lawyers Typically Take?

In most personal injury or wrongful death cases, lawyer fees are typically up to one-third of the recovery. At Matz Injury Law, our fee is 22%, which means clients keep more of their compensation while still getting experienced legal representation.

Start Your Injury Claim With a Trusted Michigan Accident Lawyer

Schedule your free initial consultation with Matz Injury Law and take the first step toward protecting your rights after a car crash. Whether your case involves a personal injury lawsuit, a dispute with your auto insurance policy, or questions about PIP coverage, our attorneys are here to provide clear legal advice and trusted legal services.

Call us today at 866-226-6833 or fill out our online contact form to connect directly with an experienced accident lawyer. The sooner you speak with us, the sooner we can begin building the strongest case possible on your behalf.

Headshot of Steven J Matz, an attorney at Matz Injury Law

Written By Steven Matz

Founding Partner

Steven J. Matz is the founder of Matz Injury Law, specializing in personal injury litigation with a focus on car accident victims. With over 40 years of legal experience, Mr. Matz has achieved numerous million-dollar settlements. He holds an AV Preeminent rating from Martindale-Hubbell and has been recognized among Michigan’s Top Attorneys. Steven J. Matz is a frequent lecturer on legal ethics and personal injury law, and serves on the Michigan Attorney Discipline Board.

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